Frequently Asked Questions
Everything you need to know about your Lashkaraa experience.
What is the standard shipping timeframe for international orders?
We typically process and dispatch international orders within 2-3 weeks, as many of our ethnic pieces are made-to-order. Delivery usually takes an additional 3-5 business days via express courier.
Do you offer custom sizing or tailoring services?
Yes, we provide professional tailoring services. You can select the 'Custom Size' option on the product page and provide your specific measurements for a perfect fit.
What is your return policy for ethnic wear?
We accept returns on standard-sized items within 7 days of delivery, provided they are unworn and have tags attached. Please note that custom-stitched outfits and sale items are final sale.
How can I track the status of my order?
Once your order is shipped, you will receive a confirmation email containing a tracking number and a link to the courier's website to monitor your package in real-time.
Are the colors of the products accurate on the website?
We strive to display our products as accurately as possible. However, due to digital photography and varying screen resolutions, there may be a slight 5-10% variation in the actual color of the fabric.
Which payment methods do you accept?
We accept all major credit and debit cards (Visa, Mastercard, American Express), PayPal, and Apple Pay for a secure and seamless checkout experience.